Privacy Policy

Your privacy is sacred, especially when managing chronic illness. We're completely transparent about what data we collect, why we need it, and how we protect it.

Last Updated: August 3, 2025
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Your Data Stays Private

We never sell, share, or monetize your personal health information. Your chronic illness journey belongs to you.

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Local Storage First

Your app data stays on your device. We can't access your spoon counts, recipes, or personal tracking information.

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Transparent Practices

Clear explanations of what we collect and why. No hidden data collection or surprise policy changes.

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Direct Contact

Questions about privacy? Claude responds personally to every privacy concern from community members.

1. Information We Collect

Our Privacy Philosophy
We collect only what's necessary to provide you with helpful chronic illness management tools. Your health information is deeply personal, and we treat it with the respect it deserves.

Information You Provide Directly

  • Contact Information: Name, email address when you contact us or subscribe to newsletters
  • Account Information: Username and preferences if you create an account
  • Communication Content: Messages you send us, success stories you share, feedback you provide
  • Survey Responses: Optional community surveys about chronic illness experiences

Information Collected Automatically

  • Website Analytics: General traffic patterns, popular pages, device types (anonymized)
  • Technical Information: Browser type, operating system, IP address (for security purposes)
  • Usage Patterns: Which resources are most helpful, general navigation behavior

Information We Do NOT Collect

  • Specific medical diagnoses or treatment details
  • Personal health records or medical history
  • Financial information beyond necessary payment processing
  • Location data or real-time tracking
  • Social media account access or personal social data

2. How We Use Your Information

Purpose Information Used Legal Basis
Provide customer support Contact information, communication content Legitimate interest in customer service
Send newsletters & updates Email address, communication preferences Consent (easily withdrawn)
Improve our resources Anonymized usage patterns, feedback Legitimate interest in service improvement
Process payments Payment information (processed by third parties) Contractual necessity
Prevent fraud & abuse Technical information, usage patterns Legitimate interest in security

We will never: Use your health information for advertising, sell your data to third parties, or share your personal struggles without explicit permission.

3. Data Storage & Security

Where Your Data Lives

Website data is stored on secure servers in the United States with industry-standard security measures. Mobile app data primarily stays on your device for maximum privacy and control.

Security Measures

  • Encryption: All data transmitted between your device and our servers is encrypted
  • Access Controls: Strict limits on who can access any stored information
  • Regular Audits: Ongoing security assessments and updates
  • Secure Hosting: Reputable hosting providers with robust security protocols
  • Data Minimization: We store only what's necessary and delete what's not needed

Data Retention

We keep your information only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time.

4. Information Sharing Policy

Our Commitment
We do not sell, rent, or trade your personal information. Your chronic illness journey is private, and we're honored you trust us with it.

Limited Sharing Scenarios

We may share information only in these specific circumstances:

  • With Your Consent: When you explicitly agree to sharing (like success stories)
  • Service Providers: Trusted partners who help operate our website and app (with strict privacy agreements)
  • Legal Requirements: If required by law or to protect rights and safety
  • Business Transitions: In the unlikely event of a merger or sale (with continued privacy protection)

Success Story Sharing

When you share success stories, we anonymize all identifying information and ask explicit permission before featuring your experience. You maintain control over your story.

5. Your Privacy Rights

Access & Control

You have complete control over your personal information:

  • Access: Request a copy of all data we have about you
  • Correction: Update or correct any inaccurate information
  • Deletion: Request complete removal of your data from our systems
  • Portability: Receive your data in a format you can use elsewhere
  • Objection: Object to certain types of data processing
  • Restriction: Limit how we use your information

Exercising Your Rights

Contact Claude directly at BreakTheChainsMetabolicHealth@gmail.com with any privacy requests. We respond personally to every privacy concern within 72 hours.

6. Mobile App Privacy

Local-First Approach
Your spoon counts, recipe preferences, and personal tracking data stay on your device. We designed the app to work offline specifically to protect your privacy.

What Stays on Your Device

  • Daily spoon assessments and energy tracking
  • Personal recipe favorites and modifications
  • Custom settings and preferences
  • Personal notes and reminders
  • Usage patterns and app interaction data

Optional Data Sharing

The app may offer optional features like community sharing or backup services. These are clearly marked as optional, and you maintain complete control over participation.

7. Cookies & Tracking

Essential Cookies

We use minimal, essential cookies to ensure the website functions properly and remembers your preferences. These cannot be disabled without breaking site functionality.

Analytics

We use privacy-focused analytics to understand how people use our resources, helping us improve support for chronic illness warriors. All analytics data is anonymized.

No Advertising Tracking

We do not use advertising cookies, social media tracking pixels, or behavioral advertising. Your browsing behavior is not tracked for marketing purposes.

8. Children's Privacy

Our services are designed for adults managing chronic illness. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

Parents or guardians who believe their child has provided personal information should contact us immediately for removal.

9. Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make changes:

  • We'll update the "Last Updated" date at the top of this policy
  • Significant changes will be announced via email to newsletter subscribers
  • Major changes affecting your rights will include additional notification methods
  • You'll always have the opportunity to review changes before they take effect

Continued use of our services after policy updates indicates acceptance of the changes.

10. Contact Information

Privacy concerns deserve personal attention. Claude responds directly to every privacy question from community members.

Privacy Officer

Claude Weidner
Founder & Privacy Officer
BREAK THE CHAINS™

Contact Methods

  • Email: BreakTheChainsMetabolicHealth@gmail.com
  • Subject Line: "Privacy Policy Question" for fastest response
  • Response Time: Personal response within 72 hours
  • Website: BreakTheChains.life/contact

Questions About Your Privacy?

Your privacy concerns matter. As someone managing chronic illness, Claude understands how important it is to feel safe and protected when sharing your health journey.

Direct Access to Claude

Every privacy question gets a personal response from Claude himself. No automated replies, no corporate runaround - just honest answers from someone who understands your concerns.

Ask Your Privacy Question