Privacy Policy
Your privacy is sacred, especially when managing chronic illness. We're completely transparent about what data we collect, why we need it, and how we protect it.
Your Data Stays Private
We never sell, share, or monetize your personal health information. Your chronic illness journey belongs to you.
Local Storage First
Your app data stays on your device. We can't access your spoon counts, recipes, or personal tracking information.
Transparent Practices
Clear explanations of what we collect and why. No hidden data collection or surprise policy changes.
Direct Contact
Questions about privacy? Claude responds personally to every privacy concern from community members.
Table of Contents
1. Information We Collect
Information You Provide Directly
- Contact Information: Name, email address when you contact us or subscribe to newsletters
- Account Information: Username and preferences if you create an account
- Communication Content: Messages you send us, success stories you share, feedback you provide
- Survey Responses: Optional community surveys about chronic illness experiences
Information Collected Automatically
- Website Analytics: General traffic patterns, popular pages, device types (anonymized)
- Technical Information: Browser type, operating system, IP address (for security purposes)
- Usage Patterns: Which resources are most helpful, general navigation behavior
Information We Do NOT Collect
- Specific medical diagnoses or treatment details
- Personal health records or medical history
- Financial information beyond necessary payment processing
- Location data or real-time tracking
- Social media account access or personal social data
2. How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide customer support | Contact information, communication content | Legitimate interest in customer service |
| Send newsletters & updates | Email address, communication preferences | Consent (easily withdrawn) |
| Improve our resources | Anonymized usage patterns, feedback | Legitimate interest in service improvement |
| Process payments | Payment information (processed by third parties) | Contractual necessity |
| Prevent fraud & abuse | Technical information, usage patterns | Legitimate interest in security |
We will never: Use your health information for advertising, sell your data to third parties, or share your personal struggles without explicit permission.
3. Data Storage & Security
Where Your Data Lives
Website data is stored on secure servers in the United States with industry-standard security measures. Mobile app data primarily stays on your device for maximum privacy and control.
Security Measures
- Encryption: All data transmitted between your device and our servers is encrypted
- Access Controls: Strict limits on who can access any stored information
- Regular Audits: Ongoing security assessments and updates
- Secure Hosting: Reputable hosting providers with robust security protocols
- Data Minimization: We store only what's necessary and delete what's not needed
Data Retention
We keep your information only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time.
5. Your Privacy Rights
Access & Control
You have complete control over your personal information:
- Access: Request a copy of all data we have about you
- Correction: Update or correct any inaccurate information
- Deletion: Request complete removal of your data from our systems
- Portability: Receive your data in a format you can use elsewhere
- Objection: Object to certain types of data processing
- Restriction: Limit how we use your information
Exercising Your Rights
Contact Claude directly at BreakTheChainsMetabolicHealth@gmail.com with any privacy requests. We respond personally to every privacy concern within 72 hours.
6. Mobile App Privacy
What Stays on Your Device
- Daily spoon assessments and energy tracking
- Personal recipe favorites and modifications
- Custom settings and preferences
- Personal notes and reminders
- Usage patterns and app interaction data
Optional Data Sharing
The app may offer optional features like community sharing or backup services. These are clearly marked as optional, and you maintain complete control over participation.
8. Children's Privacy
Our services are designed for adults managing chronic illness. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
Parents or guardians who believe their child has provided personal information should contact us immediately for removal.
9. Policy Changes
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make changes:
- We'll update the "Last Updated" date at the top of this policy
- Significant changes will be announced via email to newsletter subscribers
- Major changes affecting your rights will include additional notification methods
- You'll always have the opportunity to review changes before they take effect
Continued use of our services after policy updates indicates acceptance of the changes.
10. Contact Information
Privacy concerns deserve personal attention. Claude responds directly to every privacy question from community members.
Privacy Officer
Claude Weidner
Founder & Privacy Officer
BREAK THE CHAINS™
Contact Methods
- Email: BreakTheChainsMetabolicHealth@gmail.com
- Subject Line: "Privacy Policy Question" for fastest response
- Response Time: Personal response within 72 hours
- Website: BreakTheChains.life/contact
Questions About Your Privacy?
Your privacy concerns matter. As someone managing chronic illness, Claude understands how important it is to feel safe and protected when sharing your health journey.
Direct Access to Claude
Every privacy question gets a personal response from Claude himself. No automated replies, no corporate runaround - just honest answers from someone who understands your concerns.
Ask Your Privacy Question